Privacy Policy

MyAmericanCrafts.com is the online store of American Crafts by Robbie Dein.  
American Crafts by Robbie Dein Mailing Address: 158 East State Street, Ithaca NY 14850, USA

Contact: support@myamericancrafts.com  Phone: (607) 277-2846

Our Pledge
We respect our customers privacy. The security of our customer’s personal information is of paramount importance. We take every precaution to protect your information.  We will NOT sell, rent, or lease your personal information. We will NOT share your information with any third party affiliates, artists or other parties, unless specifically requested. Our goal is to protect your information and provide a safe, secure, and trusted e-commerce experience.

Secure Online Ordering
We make every effort to ensure your shopping experience is secure.  We use the latest in encryption technology to protect against loss, misuse, or alteration of your information.  We utilize Security Socket Layers (SSLs) to encrypt the information communicated between your personal computer and our website.

To be sure you are browsing secure pages, check your Web Browser’s status bar for the closed padlock icon.  This padlock icon appears in the latest versions of most web browsers to tell you that you are viewing a secure web page.  All browsers will display an “s” after the “http” in the url bar to indicated you are on a secure web page.  

Information We Collect
Most of the information we collect does not personally identify you to us.  For example, we automatically collect the following information: clickstream information such as the address of the web site that you came from before visiting our website, which pages you visit on our website, the country from which you are browsing our site, the default language setting of your Internet browser,  and which browser you used to view our website. This information is anonymous, meaning we cannot identify you personally unless you identify yourself, for example, by making a purchase, by creating an account, or providing us with your e-mail address.

The personal information we collect is all voluntarily provided to us by visitors to our web site. Personal information is collected in the process of placing an order or creating an online account.   Personal information provided by visitors such as: contact info, name, email address, telephone number, billing address, and payment information, is secured and encrypted against theft or loss.  We take the security of your personal information very seriously and do NOT share this information with any third party organization except for payment and billing purposes to fulfill an order placed through our website.

To protect your privacy and security, we will also take reasonable steps to verify your identity before enabling you to view your personal data and/or make corrections.  If you have created an account on our website, your personally identifiable information relating to you and your order history are available to you. However, each time you log into your account on this Web site, you will be required to provide the password that you created at the time you registered. After providing your password, you can edit or delete your information at any time through the "Account Info" page.

How We Use the Information we Collect
The personal information we collect is used to process, fulfill, and facilitate the deliver of your order.   For example, we provide your name, shipping address, phone number, and order information to our shipping carrier. We also may provide your name, billing address, and credit card information to the credit card processor that facilitates the transaction.  MyAmericanCrafts.com has strict guidelines requiring all third parties to keep any shard personal information confidential and secure.

We use your contact information to send email confirmations and update you on the status of your order.  We may also use your provided information to contact you regarding questions about your order, or respond to customer service inquiries.

We also use your information to operate and improve our website and to deliver the products and services you have requested. We keep track of the pages you visit and the manner in which you use the website to determine what products and services are most popular and how we can better serve our customers.  We may, from time to time, review your personal information and information of other customers to help us analyze trends, purchasing patterns and preferences, and demographics.

We maintain all of our customers provided personal information, along with a purchasing record, in a secure database.

Fraud
We take every effort to ensure your shopping experience will be secure.  Credit card fraud occurs when someone steal your information and uses it to make a purchase.  All of the information you provide while shopping on our website is encrypted.

Under the Fair Credit Billing Act, your bank generally cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted, through no fault of your own, from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.    

Cookies
A cookie is a small piece of information that web sites use to remember information about visitors.  The use of cookies is standard on the Internet and many major Web sites use them. The cookie itself does not tell us who you are, your email address or any other personal information. We use cookies to keep your shopping cart information in the event you log out before you finish the order.

Data Sharing & Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We do not provide any third party with any individually identifiable information other than information necessary to complete your order. Specifically, MyAmericanCrafts.com gives your name, shipping address, phone number, and order information to our shipping carrier. We supply your name, billing address, and credit card information to the credit card processor who bills your account.  MyAmericanCrafts.com has strict guidelines requiring all third parties to keep any shared personal information confidential.

Email & Mailing List
We want to communicate with you only if you want to hear from us.  We do NOT send unsolicited commercial email.  We do NOT share your email address with any third parties except for necessary shipping and payment processing when an order is placed. We absolutely will NOT sell, rent, lease, or share your email address to any organization for marketing purposes.

You can view, edit, and modify your email newsletter settings at any time from your account info page.  Opting out of our email newsletter and special offers will not prevent you from receiving email updates about an online order placed at MyAmericanCrafts.com.

Protection of Children
Our website is built and designed for those 15 years of age and older.  We will not intentionally collect information of any kind from individuals under the age of 13.   If we become aware of a visitor under 13 years of age providing information on our site, we will terminate the associated accounts and clear our database of all information provided by that user.

Links
Our site contains links to other websites with which we associate and our outside our service.  These third party websites may use their own data collection policies. Please be advised that MyAmericanCrafts.com is not responsible for the privacy policies and security measures taken by these sites. We advise you to take the time to read their respective privacy & security policies before providing any personal information.

Questions & Contact
If you would like more information, or have further questions not answered in this policy, please feel free to contact us.

Email: info@myamericancrafts.com

We reserves the right to modify this Privacy Policy at any time. We will promptly reflect any such
modifications on this Privacy Policy.